The Life of Kevin Hauge

As I have been researching and setting up all new services for my move, I’ve noticed a serious lack of thought in some of the websites out there. In particular was Frontier, a phone / internet / tv provider.

Since I am moving to a new area with a new zip code, I am in need of a new phone number. However, when trying to get pricing on the Frontier website I am constantly asked for my phone number to provide pricing? I don’t have a phone number yet, that’s what I’m trying to sign up for. What ever happened to entering your address, city or zip code to check pricing?

I ended up looking up the city online and found a random phone number for my neighborhood so I could at least get past their initial screening. I’m sure I’m not the only one who would rather see pricing online instead of calling a phone number, so having such a hindered method to view prices will surely harm their credibility (and thus number of sign-ups).

Just goes to show you how important outside input is in a website design. The programmer may have worked everything out perfectly, but unless you put yourself in the shoes of every type of visitor, you could be losing valuable visitors.

I’ve decided to add a new category for “Gift Ideas”. This is more for my own personal tracking I guess as there are many times during the year that I think of something that would be good to add to a birthday / Christmas list … but when the time comes that people ask me, I’ve forgotten. This way I can keep track.

New keyring for my ‘06 Mustang GT